Imagine you are running a training company that has successfully carved out a niche. You’re selling lots of training courses and it’s only capacity that is stopping you from selling more. One day you realise that you could increase reach, lock out competitors and reduce cost of sales if you put some of the training online. What could possibly go wrong? Here are five questions that I find many training companies in this situation have failed to ask.

[click to continue…]


Over 15 years of working in L&D (and a dose of studying philosophy of science at university) makes me very alert to the phrase “research says”. It is usually followed by an unsubstantiated claim. After all, if you are making a claim that is backed by scientific research it is not hard to include a link, reference or a footnote, so why wouldn’t you?

Whilst the intention behind quoting science is often good e.g. let’s convince people to give learners a more visually engaging and memorable experience, ultimately it undermines the credibility of the argument if it is supported by untruths. Here are a few links to articles that expose some of the more blatant “research says whoppers”.

[click to continue…]


e-learning professionals “the cobbler’s children with no shoes”

December 24, 2014

At a recent Professional Services e-learning Forum, L&D teams were likened to “cobbler’s children with no shoes”. This allegory describes the phenomenon where professionals are so busy with work for their clients and their teams that they neglect using their professional skills to help themselves or those closest to them. A beautiful metaphor, but is […]

Read the full article →

How well do you really know your learners?

November 4, 2014

It is a truth universally acknowledged in any presentation skills or business writing course that you need to get to know your audience – that way, whatever your message, you can gauge useful things like what they already know, think and feel before you jump into the delicate basis of encouraging them to unlearn some […]

Read the full article →

Are confidentiality concerns holding back the e-learning industry?

October 14, 2014

If e-learning has a creation myth, it is that the e-learning industry was born out of the dotcom crash at the turn of the century – swarms of freshly unemployed web designers and developers started applying their skills to changing learner behaviour rather than consumer behaviour. The exchange of ideas between e-learning and web design […]

Read the full article →

Five ingredients for compliance e-learning excellence

September 29, 2014

Last week I had the privilege of judging the e-learning awards (obviously my lips are sealed as to who the winners are until the awards dinner). Naturally some of the entries had other ingredients that made them sparkle in other ways, but here I can share five themes that many of the short-listed entries had […]

Read the full article →

Beautiful data, frightening conclusions

September 15, 2014

As someone who enjoys reducing information overload and making complex topics more meaningful and accessible, I’ve enjoyed browsing my way through two coffee table books which show the power of infographics: David McCandless’ Information is beautiful and Simon Rogers’ Facts are sacred. The way that data has been put together and presented is genuinely inspiring. […]

Read the full article →

Talent management myths and facts

September 9, 2014

Last Friday I went to an excellent session of the Trainers and Developers Network  led by Catherine Shepherd. In many organisations talent management is siloed away from L&D, but it’s usually helpful to understand more about what your colleagues in HR are doing (and how it interacts with your LMS). Here are my three main takeaways […]

Read the full article →

Ice bucket learning

September 1, 2014

If you’ve managed to avoid the ice bucket challenge, I can only commend you for managing to stay unplugged from social media on your holidays, you have surpassed me. For the rest of us, this is a cultural phenomenon, which naturally I look through the lens of L&D geekiness to see what we can learn.

Read the full article →

Is this compliance story too close to home?

August 4, 2014

Learners are used to compliance e-learning. Anyone in a big company is used to having several mandatory modules a year to complete so the game becomes “how can I do this as quickly as I can and get my tick in the box?”. Left unchallenged, this leads to a mentality of “this stuff does not […]

Read the full article →